Why Contactless (NFC) payments above S$200 fail?

Modified on Thu, 18 May, 2023 at 11:57 PM

There are a few reasons why Contactless payments above S$200 may fail.

  • Security concerns: Some merchants may be concerned about the security of Contactless payments for high-value transactions. This is because Contactless payments are contactless, which means that the customer's credit card information is not physically present at the point of sale. This can make it more difficult to prevent fraud.
  • Regulations: Some countries or regions may have regulations that limit the amount that can be paid using Contactless payments. This is often done to prevent fraud or to protect consumers from overspending.


Here are some tips for suggesting that a customer split their payment:

  • Be polite and respectful.
  • Explain that you are unable to process the payment due to the limit on Contactless payments.
  • Offer to split the payment into two transactions.
  • Suggest that the customer use another payment method for the second transaction.
  • Be patient and understanding.

By following these tips, you can help to ensure that the customer has a positive experience and that their payment is processed smoothly.

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