Zeus Street Greek Australia

Modified on Tue, 18 Jul, 2023 at 1:38 PM

Chain Name: Zeus Street Greek

Brand/Outlet Name: Zeus Street Greek - Macquarie Centre

POS Integration: Lightspeed

Product: SmartWeb / Android Kiosk (Takeaway)

QR Code Type: Static QR

Order Type: Dine in and Take Away

Platform: ECMS

Payment Method: Tyro

Go Live Date: 26/06/2023

S/N	Chain name	Outlet name	POS Integration	Product	Platform	Payment Method	Go-live date
1	Zeus Street Greek	Macquarie Centre	Lightspeed	Android Kiosk	eCMS	Tyro	26/6/2023

Integration Used: Cloud

Any Unique Application/Configuration: N/A

TabSquare Hardware: N/A

Common Issues/ Errors with solutions. (Include pics if avail)

Issue/Errors	Solution	If not resolved, next course of action
Menu Update	If straightforward, please update the menu. Otherwise, send the request to Samitha
Printer Console Issues	They use their own Tablet and it is shared with some other applications. So, orders can be delayed.	Follow Printer Console Debugging Guide Check in Slack - Console channel and see why it cause the delay
Lightspeed Integration	If an order fail, please check retool or MC, it will show you the error message	If it is a PLU related issue, do let the customer know the error is caused because of the PLU If it is an unknown error, please report to the slack integration channel

POC of the person who created the menu in case of any issues with the menu

Name	Contact	Organization	Sequence
Dheepthi	+60167469545 dheepthi.pbsuresh@tabsquare.com	TabSquare	Primary
Vignesh	vignesh@tabsquare.com	TabSquare	Primary

POC of the Lightspeed Integration

Name	Contact	Organization	Sequence
Vibhor Nikhil Nagpal Vinoth Mantesh	+91 93155 38805 +65 8689 0203 +91 70104 96492 +91 70387 11482	TabSquare	Primary

Outlet/Branch/Vendor PIC contact details

Lightspeed Integration Settings:

Json
{"client_id": "bahs32xgfkneDXqP","client_secret": "G2duDMTlX6tNoJ9inbZU703lkvMF0eq0bc9DB0ha","refresh_token": "495814b4410c858430c81a1d5b765d949fc2c951","company_id": 96853, "site_id": 141837,"discount_product_id": 17637536,"pass_thru_printing":true,"sendCustomerDetail":true,"is_price_override":true}