Create & Edit Customisations

A Customization is a group of modifiers which involves adjusting ingredients or preparation methods to match personal preferences or dietary needs. This creates a more tailored and satisfying dining experience. 

If you are using the Menu Editor to create your menu, follow these steps:

1. Login to eCMS
   
2. Go to the 'Customisations' Tab
   
   
3. '+ New Customisation' button to create a new customisation
   
4. Enter the necessary information in the 'Details & Preference' section to create a new customisation
   
   
   1. Add the Customisation Name (in English)
   2. Add the Customisation Header (in English) - this will be displayed to the customer 
   3. Select the checkbox 'Display as cross sell recommendation' if you wish to display customisation on the recommendations screen
   4. If you are displaying your menu on the kiosk, select the Kiosk Display Layout from the options - Image, Single or Double rows 
   5. If the customer is expected to select items from a combo, select the selection mode as 'Combo', else select 'Standard'
      
      Now scroll down for further settings of the customisation. 
5. Enter the necessary information in the 'Selection Limits' section
   
   1. Add minimum number of selections which the customer can make per selection/modifier/choice
      
      
   2. Add maximum number of selections which the customer can make per selection/modifier/choice
      
      
   3. Add maximum total number of selections which the customer can make in the customisation across all selection/modifiers/choices
      
      Now scroll down for further settings of the customisation.
      
      
6. Enter the necessary information in the 'Choices' section 
   
   1. Click on '+ New Choice' button on the top right hand corner to add choices within the customisation group
      
      
   2. Select the item which should be added as a choice within the customisation
   3. Select SKU of the item which should be added as a choice within the customisation
   4. Select the checkbox for 'Allow Multiple Quantity' to allow customers to add the choice to their item more than once
   5. Select the checkbox for 'Send as item for POS' if the choice should be sent as an item to match with the menu setup in your POS system
   6. Select the checkbox for 'Display as pre-selected' if the choice should be pre-selected once the customer selects the item
   7. Click the '=' to drag and drop and change the sequence in which the choices should be visible to the customer
   8. You can also change the display name to include/exclude SKU name to the customer. Click on the dropdown 'Display Name' to change the display name 
      
      
7. Finally, scroll down to the 'Translations' tab and enter the translation of the customisation name for the customers to be able to see the customisation name in the selected language
   
   
   
8. Click 'Save' to save and complete customisation creation.
   
   
9. You may Edit, Duplicate or Delete a customisation after its creation by:
   1. Go to 'Customisations' tab 
   2. Hover on the customisation 
   3. Click on the 3 dots
   4. Select the action which you wish to perform